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Troubleshooting: resume printing and PDF

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The printed resume looks wrong in my theme

Section titled “The printed resume looks wrong in my theme”

Cause. The print layout applies to the single resume page (/resume/...). It does not apply when the resume block sits on a custom page or inside a page-builder layout, where the theme’s own wrappers, padding and print styles take over. A cache or minify plugin serving an older stylesheet gives the same symptom.

Fix.

  1. Print from the resume’s own page, not from a page you built with the block.
  2. Clear your page cache and the minified CSS, then reload.
  3. In the print dialog, turn on Background graphics if skill bars and dots are missing.
  4. If your theme ships its own single-wcb_resume.php template, it replaces the one from Pro. Remove it or copy the Pro template’s structure.

The printed page uses a 12 mm margin that Pro adds after the theme’s stylesheets, so a theme’s own page margin does not override it. See Print and download a resume.

The Download PDF button asks me to sign in

Section titled “The Download PDF button asks me to sign in”

Cause. Only signed-in people can download a resume PDF.

Fix. Sign in. The candidate, anyone allowed to read that resume and site managers can download it.

Cause. The PDF only includes sections with entries: summary, work experience, education, school, certifications, skills, languages and portfolio.

Fix. Fill in the section on the resume and download again.

Cause. The PDF library bundled with Pro is missing or blocked, for example from an incomplete upload.

Fix. Reinstall the Pro plugin from a fresh zip. To use another PDF engine, return a callable from the wcbp_resume_pdf_renderer filter.