FAQ for site owners
Do I need an active license for Pro to work?
Section titled “Do I need an active license for Pro to work?”No. The license only controls automatic updates and support. Every Pro feature on your website keeps working with no license, an expired license or an invalid key. The one exception is the companion mobile app connection, which stays off until the license is valid. See License activation.
Why does Pro say it needs a newer Free plugin?
Section titled “Why does Pro say it needs a newer Free plugin?”Pro needs a minimum version of WP Career Board (Free). If Free is older, Pro turns itself off when you activate it and tells you to update Free first. Update both together.
How are credits charged and refunded?
Section titled “How are credits charged and refunded?”When an employer submits a job on a board that has a credit cost, the credits are held straight away. If the balance is too short, the request is refused and nothing changes. The hold becomes a charge when the job goes live. A job that is still waiting for approval keeps its hold. If it is rejected, or trashed or deleted before it goes live, the hold is released and the credits return. A job that you approve while its author is short of credits stays pending and goes live by itself after the author buys or is granted credits. Once a job is live, moving it to the trash does not return credits on its own. Use a manual adjustment for that. See Credit system overview and Manual adjustments and refunds.
Is posting free by default?
Section titled “Is posting free by default?”Yes. A board’s Credit cost per job defaults to 0. Credits only apply once you set a cost above 0 on a board. See Multi-board.
What happens if an employer has too few credits?
Section titled “What happens if an employer has too few credits?”The job is not published. Employers can buy credits in the Credits tab of their dashboard. If you set a cost on a board before you have set up any way to sell credits, employers are turned away, and a warning appears on Career Board screens. See Native checkout.
Does the job map need an API key?
Section titled “Does the job map need an API key?”No. The default map provider is Leaflet with OpenStreetMap, which needs no key. Google Maps and Mapbox need your own API key. See Job map.
How does radius search work?
Section titled “How does radius search work?”A visitor picks a place and a radius in kilometres (1 to 500, default 25). Pro turns the place into coordinates and limits the job search to a square box around it, so totals and paging stay correct. Jobs with no coordinates never match. The corners of the box reach a little farther than the radius. See Job map.
When do jobs get their map coordinates?
Section titled “When do jobs get their map coordinates?”In the background, not when the employer clicks Save. Saving a job or resume queues a lookup and the pin appears when it finishes. Jobs whose location is only “Remote” or a similar word such as “Hybrid” get no pin. See Troubleshooting: no map pins.
How do job alerts work for people without an account?
Section titled “How do job alerts work for people without an account?”A visitor enters an email address and search. Pro sends a confirmation email, and the alert only starts after they click the link (double opt-in). Every alert email carries an unsubscribe link. Guest alerts are on by default, capped at 10 alerts per email address, and you can turn them off or change the cap under Settings > Job Alerts, where you can also see every saved alert. See Job alerts.
Where do I see all the Pro settings?
Section titled “Where do I see all the Pro settings?”See the Pro settings reference.