Troubleshooting: hiring pipeline
The Pipeline button is missing on my job rows
Section titled “The Pipeline button is missing on my job rows”Cause. The button only shows when the site has a Hiring Pipeline page. Sites upgraded from an older version get the page created after the upgrade. If that did not happen, or someone deleted the page, the button stays hidden.
Fix.
- Go to Career Board > Settings > Pages and check Hiring Pipeline Page.
- If it is empty, use Create Missing Pages. This adopts an existing page that already holds the Application Kanban block.
- Or add a page with the Application Kanban block yourself and choose it in that setting.
The page slug is hiring-pipeline. See Hiring Pipeline page.
The pipeline page says “You don’t have access to this job’s pipeline”
Section titled “The pipeline page says “You don’t have access to this job’s pipeline””Cause. Only the job’s author, moderators and administrators can open a job’s board, and only if they can view applications. This is a permission message, not a load error.
Fix. Sign in as the job’s author, or as a moderator or administrator.
The pipeline page asks me to use the Pipeline button
Section titled “The pipeline page asks me to use the Pipeline button”Cause. The page was opened without a job in the address.
Fix. Open it from the Pipeline button on a job row, or add ?job=123 with the job’s ID.
An application is not on the board
Section titled “An application is not on the board”Cause. Withdrawn, position closed and job removed applications leave the board. Applications also show only on the board of their own job.
Fix. Check the application’s status in the applications list. If the job was closed by mistake, reopen it and the cards return.
Old cards are in the wrong column after an upgrade
Section titled “Old cards are in the wrong column after an upgrade”Cause. After an upgrade, a background sweep lines up existing cards with their application status, 200 applications at a time. It starts a minute after the upgrade.
Fix. Wait for it to finish. Make sure scheduled tasks run on your site.
A card will not move
Section titled “A card will not move”Cause. The application is closed (withdrawn, position closed or job removed), or the target stage belongs to a different board.
Fix. The board shows “That application could not be moved. It has been put back - please try again.” Check the application’s status. Reopen the job if it was closed, and move the card only to a stage on the same board.