Export Produces a Broken or Empty File

If the PDF, Word, or print export does not work as expected, check the following.

PDF export shows an error or blank page

PDF generation relies on the bundled mPDF library included in the plugin’s vendor folder. If the plugin ZIP was modified or partially uploaded, re-upload a clean copy so the vendor folder is intact.
The PDF engine writes temporary files to the plugin’s cache/ folder. Make sure that folder exists and is writable by the web server.
Very large notes with heavy HTML can exhaust PHP memory. Increase your site’s PHP memory limit if a large note fails to render.

The export is a genuine Word2007 (.docx) document. Open it in Microsoft Word or a compatible editor (Google Docs, LibreOffice). Older .doc-only viewers may not open it.
If the file downloads as HTML or contains raw markup, another plugin or the theme may be sending output before the download headers. Test with a default theme and other plugins disabled.

The export opens in a new browser tab. Check that your browser is not blocking the pop-up/new tab.
Confirm you are viewing the export links while logged in - exports run on the note’s own page, which requires access to that note.

The Print action opens the browser’s native print dialog. If it does not appear, check the browser’s pop-up settings.