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Team and Followers

Build your audience and add people to help manage your business page.

Anyone can follow your business. When they do, they join your business’s group and see your updates in their activity feed, and your follower count updates on your header and directory card.

To see who follows you, open your business page and click the Followers tab.

Team members are followers you promote to help run the business. Because team roles are backed by the business’s group, a person must be following your business before you can give them a role.

  1. Go to your business Settings > Followers
  2. Under Manage Roles, choose a follower
  3. Select their role
  4. Click Assign Role
Role Can do
Admin Full control: edit all settings, manage the team, delete the business
Moderator Post updates, manage content, respond to reviews and messages
Member (follower) View team content; no editing access

The business owner (creator) always keeps full admin rights. Removing a team member’s role takes effect immediately; they remain a follower.

The Team tab and Team widget show each member’s avatar, name, and role.

Manage which emails you receive about your business in Settings > Notifications:

Notification Sent when
New Follower Someone follows your business
New Review Someone leaves a review
New Message Someone messages your business
Team Changes A team member is added or a role changes
Review Reply Someone replies to your review response

Turning a notification off stops the email; the event is still visible on the site. If you disabled a notification but still get emails, also check your BuddyPress notification settings. If expected emails are missing, check spam, confirm your email address, and make sure the notification is enabled.