Frequently Asked Questions
Common questions about BuddyPress Business Profile.
General
Section titled “General”What is BuddyPress Business Profile?
Section titled “What is BuddyPress Business Profile?”A WordPress plugin that adds a business directory to BuddyPress. Community members create, manage, and promote Facebook-style business pages inside your social network.
What are the requirements?
Section titled “What are the requirements?”WordPress 6.5+, BuddyPress 6.0+ (with the Groups component), and PHP 8.0+. See Requirements.
Is BuddyBoss compatible?
Section titled “Is BuddyBoss compatible?”Yes. The plugin works with BuddyBoss Platform and the BuddyBoss theme, as well as BuddyPress.
Which themes does it work with?
Section titled “Which themes does it work with?”Any properly coded BuddyPress-compatible theme. It is designed and tested against the Wbcom stack: Reign, BuddyX, BuddyX Pro, and the BuddyBoss theme.
Is there a separate pro version?
Section titled “Is there a separate pro version?”This is the full-featured product; all features are included with your license.
Business Creation
Section titled “Business Creation”How do members create a business?
Section titled “How do members create a business?”From the create-business page (set in General Settings), from the Create Business button in the directory, or from the Business tab on their profile. See Create a Business.
Can I limit how many businesses a member creates?
Section titled “Can I limit how many businesses a member creates?”Yes, at WB Plugins > Business Profile > Member Restrictions, with a global limit plus optional per-role and per-profile-type limits. See Members and Permissions.
Can businesses require admin approval?
Section titled “Can businesses require admin approval?”Yes. Set new businesses to Pending with a filter:
add_filter( 'bp_business_publish_post_status', function ( $status ) { return 'pending';} );How do I change the business URL slug?
Section titled “How do I change the business URL slug?”At WB Plugins > Business Profile > General Settings, change the Business Slug, then flush permalinks at Settings > Permalinks.
How do I rename “Business” to “Store” (or similar)?
Section titled “How do I rename “Business” to “Store” (or similar)?”Change the Singular and Plural labels in General Settings.
Features
Section titled “Features”How does following work?
Section titled “How does following work?”Following a business joins the member to the business’s BuddyPress group; they then receive its activity updates and the follower count rises.
What map providers are supported?
Section titled “What map providers are supported?”Google Maps (needs an API key) and OpenStreetMap (free, no key). Configure at WB Plugins > Business Profile > Map Settings.
How do reviews work?
Section titled “How do reviews work?”Reviews use a 5-star system with optional custom rating criteria, and business owners can reply. Reviews can be moderated. Add criteria at WB Plugins > Business Profile > Review Criteria.
Can guests leave reviews?
Section titled “Can guests leave reviews?”By default reviews are tied to a member account, which enforces the per-member limit. Guest reviews are supported where the site allows them: a guest supplies a name and email, and the review may require approval.
Can members edit reviews after submitting?
Section titled “Can members edit reviews after submitting?”Whether editing or deletion is available depends on the site’s settings. By default each member can submit up to the configured limit (one per business) and reviews are not editable afterward; a member who needs a change should contact the site admin.
Team and Ownership
Section titled “Team and Ownership”What team roles exist?
Section titled “What team roles exist?”Admin (full control), Moderator (manage content, post updates, respond to reviews and messages), and Member (a follower with view access). The owner always keeps full admin rights.
How do I add team members?
Section titled “How do I add team members?”In your business Settings > Followers > Manage Roles, pick a follower and assign a role. Only followers can become team members. See Team and Followers.
Can I transfer ownership?
Section titled “Can I transfer ownership?”Yes, from Settings > Transfer Ownership. It is irreversible; you become a regular follower afterward.
Integrations
Section titled “Integrations”Does it work with WooCommerce, The Events Calendar, and WP Job Manager?
Section titled “Does it work with WooCommerce, The Events Calendar, and WP Job Manager?”Yes. Enable each under WB Plugins > Business Profile > Integration to add a Shop, Events, or Jobs tab. The Events integration needs The Events Calendar plus the Community Events add-on for frontend event creation. See Integrations.
Customization
Section titled “Customization”How do I customize templates?
Section titled “How do I customize templates?”Copy templates from the plugin’s templates/ folder into theme/bp-business-profile/. See the Developer Guide.
How do I run code after a business is created?
Section titled “How do I run code after a business is created?”add_action( 'bp_business_profile_after_save_business', function ( $business_id ) { // your logic} );Data and Updates
Section titled “Data and Updates”Can I export my business data?
Section titled “Can I export my business data?”Yes, from Settings > Delete Business > Export Data, which downloads a JSON file of your business info, contact details, services, and settings. Reviews, followers, activity, and image files are not included.
Will updating the plugin affect my data?
Section titled “Will updating the plugin affect my data?”No. Updates preserve business listings, reviews, settings, and custom templates. Back up before updating as a precaution.
Support
Section titled “Support”Where can I get help?
Section titled “Where can I get help?”Check this documentation and the Troubleshooting guide, then contact Wbcom Designs support with your WordPress, BuddyPress, and plugin versions plus steps to reproduce.