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Troubleshooting

The addon deactivated itself on activation

Section titled “The addon deactivated itself on activation”

The addon requires both PeepSo and wpForo to be active. If either is inactive when you activate the addon, it shows “PeepSo wpForo Integration requires wpForo-Forums and PeepSo both to be installed and active.” and deactivates. Activate both required plugins first, then activate the addon.

Check, in order:

  1. PeepSo > Configuration > PeepSo wpForo Addon exists and at least one sub- tab is enabled under wpForo Tabs Setting.
  2. You are looking at a PeepSo member profile page (the tabs only render there).
  3. If viewing someone else’s profile, remember only Profile and Activity appear; Topic and Subscriptions are owner-only.

You are probably on WB Plugins > PeepSo wpForo, which only has Welcome, FAQ and License. Open PeepSo > Configuration > PeepSo wpForo Addon for the actual toggles.

Defaults were not applied after activation

Section titled “Defaults were not applied after activation”

Defaults are seeded on the first PeepSo boot after activation (peepso_init), not during the activation request. Load any front-end or admin page with PeepSo active once, then re-check the settings. The seed runs once and clears its own flag.

New topics or replies are not posting to the activity stream

Section titled “New topics or replies are not posting to the activity stream”

Walk the full condition chain. An activity is created only when:

  1. The forum and topic are not private.
  2. The forum does not have “Do not add activity for topics/replies in this forum” ticked (wpForo forum edit form, Activity Settings box).
  3. The site setting “Display topic/reply created activity” is on.
  4. The member has not opted out in their PeepSo profile Preferences.

If any one is off, no activity is posted. Notifications are separate and may still fire.

Notifications not reaching subscribers on a second board

Section titled “Notifications not reaching subscribers on a second board”

Reply notifications use a board-aware subscriber query and should reach secondary boards. Confirm the “Enable notification on new reply created” setting is on and that the recipients are actually subscribed to the topic or forum on that board.

Section titled “Notification links go to the wrong place or 404”

The addon stamps the forum URL onto its notifications when they are sent, so the link resolves even with the activity post disabled. If a link fails, confirm the forum topic or reply still exists and that the board it belongs to is accessible.

Duplicate forum topics or duplicate activities

Section titled “Duplicate forum topics or duplicate activities”

This is the wpForo Cross Posting interaction. The addon (2.0.0) already prevents duplicate topics and collapses one cross-posted article to a single activity. Make sure you are on 2.0.0 or later and that wpForo Cross Posting is up to date (verified with 3.1.6). To suppress cross-post activities entirely, a developer can return false from the peepsowpforo_activity_for_crosspost filter.

  • “Your license is not active for this URL” - the key is not registered for this domain; activate it for this site in your store account.
  • “Your license key has reached its activation limit” - deactivate the key on a site you no longer use.
  • “An error occurred” or “Invalid response from license server” - the site could not reach the Wbcom store; check outbound HTTPS connectivity and retry.

Forum styles look wrong inside the profile

Section titled “Forum styles look wrong inside the profile”

The addon loads its forum styles only on the PeepSo profile forum tabs, not on every page. If styling is missing, confirm you are on the profile Forums area and that no caching or optimisation plugin is stripping the addon’s stylesheets.