Troubleshooting

“PeepSo wpForo Integration needs PeepSo and wpForo to be active.”

PeepSo or wpForo is not active. Activate both. The plugin stays active and starts working again without being reactivated.

No Forums tab on the member profile

1. Check that at least one of Show Posts, Show Favorites, Show Subscriptions or Show Forum profile is on under PeepSo > Configuration > wpForo > Profile tab.
2. On another member’s profile, Subscriptions never shows. If Subscriptions is the only view switched on, other people see no Forums tab.

A view says “You do not have permission to view this page”

That is wpForo’s own permission. Check the usergroup’s access to member pages in wpForo’s settings.

Subscriptions is missing on my own profile

It needs wpForo’s subscriptions feature. Check it is on in wpForo, and that Show Subscriptions is on.

Old links to the Topic view or the Board tab

forums/topic links now open Posts. The Board tab was removed in 2.1.0. Use the board switcher inside each Forums view instead.

The Forums tab looks unstyled

The tab loads wpForo’s own styles and scripts on the profile. If they are missing, check that a caching or optimisation plugin is not removing them, then clear its cache.

Member names in the forums still open the wpForo profile

Turn on Link members to their PeepSo profile. Clear any page cache.

No “Create forum” button in group Settings

• PeepSo Groups must be active, and Enable group forums on.
• Only group owners and managers see the button.
• A group that already has a forum shows Open forum instead.

No Forum tab on a group

The tab shows only when the group has a forum and the viewer can read it. For a closed or secret group, only members see it.

“No PeepSo group matches that slug or ID, so the forum’s group was not changed.”

The value in PeepSo group slug or ID did not match a group. Use the last part of the group’s address (for example portland-makers) or the group’s ID.

A group forum shows in the forum list for non-members

Only closed and secret group forums are hidden. An open group’s forum is public by design. Site admins see every forum.

A new topic or reply did not post to the stream

It posts only when all of these are true:

1. It is approved. Held posts post when a moderator approves them.
2. The topic is not private.
3. Post new topics or Post new replies is on.
4. The forum’s PeepSo box does not have the matching “Do not post” box ticked.
5. The author shares that kind of post under Profile > Preferences > Forums.
6. Guests can read the forum, or the forum belongs to a group (then it posts to the group’s stream).

Notifications are separate and may still be sent.

A member did not get a notification

• New topic or New reply must be on under Notifications.
• The member must be subscribed in wpForo (or be the topic author, for replies).
• The member must be able to read the forum and topic.
• The member may have switched it off under Profile > Preferences > Notifications > Forums.
• Nobody is notified about their own posts.

An old stream post says “This forum post is no longer available.”

It was created by version 2.0, and the viewer can no longer read that topic, or the topic was deleted.

License will not activate

See Usage > License Activation for each message and what to do.