Frequently Asked Questions
Common questions about Woo Sell Services.
General
Section titled “General”What does Woo Sell Services do?
Section titled “What does Woo Sell Services do?”It turns a WooCommerce store into a service marketplace: a “Service” product type, requirement-gathering forms, order-level conversations between vendor and customer, a delivery approval workflow, and mutual reviews.
Does it require WooCommerce?
Section titled “Does it require WooCommerce?”Yes. WooCommerce is a hard dependency. The plugin will not activate unless WooCommerce is installed and active.
Do I need a license?
Section titled “Do I need a license?”A valid license key is required for automatic updates and support. Activate it at WP Admin > WB Plugins > Woo Sell Services > License.
Is it compatible with WooCommerce HPOS?
Section titled “Is it compatible with WooCommerce HPOS?”Yes. It supports High-Performance Order Storage.
Is it translatable / WPML compatible?
Section titled “Is it translatable / WPML compatible?”Yes. Settings and notification templates are registered for translation via wpml-config.xml.
Services
Section titled “Services”How many requirement field types are there?
Section titled “How many requirement field types are there?”Seven: Textbox, Textarea, WYSIWYG Editor, File Upload, Dropdown, Multi-Select, and Radio Button.
Can a product be a Service and a Variable or Subscription product at the same time?
Section titled “Can a product be a Service and a Variable or Subscription product at the same time?”Yes. The Service checkbox works alongside Simple, Variable, and (with WooCommerce Subscriptions active) Subscription product types.
Can I reuse a requirement form across products?
Section titled “Can I reuse a requirement form across products?”Yes. Export the requirement fields as JSON from one product and import them into another.
Where do customers fill in requirements?
Section titled “Where do customers fill in requirements?”If the order contains a single service and redirect is enabled, the customer is redirected to the requirement form after checkout. Otherwise they open the order from My Account > Service Orders.
Vendors and Multi-Vendor
Section titled “Vendors and Multi-Vendor”Which multi-vendor plugins are supported?
Section titled “Which multi-vendor plugins are supported?”Dokan, WCFM, and WC Vendors. The plugin detects the active one and loads the matching integration.
How do I decide who is a vendor?
Section titled “How do I decide who is a vendor?”Select the WordPress roles in WB Plugins > Woo Sell Services > General > Seller User Roles, or override with the wss_allowed_vendors filter.
Owner and Developer
Section titled “Owner and Developer”Can the store owner read order conversations?
Section titled “Can the store owner read order conversations?”Yes. Since 5.8.7, WP Admin > WB Plugins > Order Conversations lets the owner read, search, delete, and export conversations as CSV.
Is there a REST API?
Section titled “Is there a REST API?”Yes. Read-only routes under wss/v1 return conversations and notifications, each with a real permission check. See REST API.
Is there a Gutenberg block?
Section titled “Is there a Gutenberg block?”No. Place the service interfaces with the shortcodes or the WooCommerce My Account endpoints. See Shortcodes and Endpoints.
Can I customize the templates and behavior?
Section titled “Can I customize the templates and behavior?”Yes. Override frontend and email templates from your theme, and use the documented actions and filters. See Template Overrides and Hooks and Filters Reference.