Submitting and Editing Reviews (Member Guide)

This page describes what your members do and see. You can share it with your community or copy parts into your own help pages.

Write a review

1. Log in and open the profile of the member you want to review.
2. Click the Reviews tab, then Add Review. If the site owner turned on the header button, you can also click Add Review in the profile header.
3. Click the stars for each criterion. Click the fifth star for the best score.
4. Write a few words in the box that says “Enter your review”.
5. If you see “Send review anonymously.”, tick it to hide your name and picture.
6. Click Submit Review.

You can rate with the keyboard too: use the arrow keys to change the stars and Enter or Space to confirm.

You must give a rating for every criterion or write some text. If you do neither, you see “Please either select a rating or write a review.”

What happens next

• If reviews are approved automatically, your review shows at once on that member’s Reviews tab. You see “Thank you for sharing your thoughts in this review!”
• If the site owner approves reviews first, you see “Thank you for sharing your Review! After admin approval, it will be displayed on members’ profiles.” The review appears after approval.
• The member you reviewed gets an email and a notification, if the site owner kept those on.

Rules to know

Rule	Detail
No self-reviews	There is no Add Review tab on your own profile. If you try anyway, you see “You cannot review your own profile.”
One or many	The site owner decides whether you can review the same member more than once. If only once, you see “You already posted a review for this member.”
Roles	The site owner can limit who may review and who may be reviewed. If you do not see Add Review, your role may not be allowed.
Logged in	Visitors who are not logged in see “You must log in to add a review.” After logging in, they come back to the review form.

Edit your review

If the site owner allows it:

1. Open the profile of the member you reviewed and click the Reviews tab.
2. Find your review and click Edit Review. The button shows only on your own reviews.
3. Change the stars or the text and save.

Changes show at once, and the member’s average rating updates. Editing does not publish a review that is still waiting for approval.

You cannot delete a review from the front of the site. Ask the site owner if you need one removed.

Report a review

If a review about someone breaks the rules, you can report it (if the site owner allows reporting).

1. Click Report under the review.
2. Choose a reason: “Spam or fake review”, “Harassment or abuse”, “Inappropriate content” or “Conflict of interest”.
3. Click Submit Report.

You see “Reported” afterwards. You can report each review once. You cannot report your own review. See Moderation and Reporting.

Reply to a review you received

Open your own profile, click Reviews, and click Reply to this review. See Owner Replies.

Your own Reviews tab

On your own profile, the Reviews tab lists what others wrote about you. A small number next to the tab shows how many published reviews you have. Your average rating shows in your profile header.