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Everything you set up for member reviews lives in two places in the WordPress admin. This page shows you what is on each screen so you know where to go.

WB Plugins is a shared menu. Every Wbcom Designs plugin on your site adds its own page under it, so it may contain other plugins too. Click Member Reviews to open this plugin’s screen.

The screen has a sidebar on the left with these items:

Tab What you do there
Overview See how many reviews you have and which features are on. No settings to save.
General Approval, emails, notifications, who can review whom, replies, reporting. This is the main settings tab.
Criteria Choose what members rate (for example “Communication”) or use one overall rating.
Display Change the word “Review”, the star color, and look up the shortcode.
Discover A read-only list of other free Wbcom Designs plugins. No settings.

The sidebar also has a Documentation link under Resources. It opens the online documentation in a new tab.

If you click WB Plugins itself (the parent menu), you see a hub page that lists every Wbcom plugin installed on your site, each with an Open settings link.

The top of the Overview tab shows four numbers:

Number Meaning
Published Reviews Reviews that are live on profiles.
Pending Approval Reviews waiting for you to approve them. Reviews hidden by reports are not counted here.
Members Reviewed Members who have at least one published review.
Reported Reviews that members have reported and that you have not yet dismissed or resolved. Under it you may see a link such as “2 hidden automatically”.

When at least one review is waiting on a report, a warning appears at the top with a Review now link that opens the reported reviews.

Below the numbers, Current Configuration shows, in plain words, what happens right now: whether reviews publish automatically, and whether email notifications, BuddyPress notifications, anonymous reviews, owner replies and review reporting are on. Next to every feature that is off there is a Turn on link that takes you to the General tab.

Quick Actions has three buttons: Manage Reviews, General Settings and Rating Criteria.

Each of these tabs is one form with a Save Changes button at the bottom. Flipping a switch (an on and off toggle) changes nothing until you click Save Changes. Read each setting in the Settings Reference.

Reviews is its own menu in the left-hand WordPress menu. It is the list of every review on your site, written by any member.

  • All Reviews is the list. Columns: Title, Reports, Author, Reviews Category, Date.
  • You can open a review, read it and its reports, approve it, or move it to the trash.
  • The Add New Review button is switched off on purpose. Reviews can only be written by members from the front of your site.
  • When reviews wait for approval, a small number badge appears next to the Reviews menu item.

See Managing Reviews in the Admin.

Screen Who can open it
WB Plugins > Member Reviews Administrators (anyone who can manage site options).
Reviews list Administrators and Editors.
Approve a review, dismiss or resolve reports Administrators and Editors only. Contributors and Authors cannot.