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Every review is saved in WordPress as an item of type “review”. You manage them from the Reviews menu, which works like the list of posts, with a few extras for moderation.

Settings are separate: they live at WB Plugins > Member Reviews.

Go to Reviews > All Reviews in the admin menu.

Column What it shows
Title A sentence such as “Sam received a review”. The title is made by the plugin.
Reports A dash if no one reported it. Otherwise the number of reports, plus “Resolved”, “Dismissed” or “Auto-hidden” when that applies.
Author The member who wrote the review. This shows the real writer, even for anonymous reviews.
Reviews Category The type of review. Profile reviews use “BP Member”.
Date When it was written.
Status Meaning
Published Visible on the profile and counted in the member’s rating.
Draft Not visible. Either waiting for your approval, or hidden because of reports (marked Auto-hidden).
Trash Removed from the site. You can restore it or delete it for good.

Above the list you see the status links (All, Published, Draft, Trash) and these extras:

Link Shows
Reported (with a count) Reviews with open reports, whether or not they are hidden. Appears only when there are some.
Auto-hidden (with a count) Reviews hidden because they reached the report threshold. Appears only when there are some.

You can also search, and filter by month.

Hover over a review’s title to see its actions:

Action What it does
View Review Opens the review on the member’s profile.
Approve Publishes a draft review. Shown on drafts only. Needs the Editor role or higher.
Trash Moves it to the trash.

Quick Edit and Edit links are removed on purpose. To open a review, click its title.

When a review is trashed or deleted, the member’s rating and review count update, and its activity stream entry and notifications are removed.

Click the title. You can:

  • Edit the written text.
  • See the stars given, in the Member Ratings box. This box is for reading. It does not change the stars.
  • Read the reports in the Report Details box, then click Dismiss Reports or Mark Resolved. See Handle a reported review.
  • Use the normal Publish, Move to Trash and status controls.

Tick one or more reviews and choose from Bulk actions:

  • Move to Trash
  • Dismiss Reports
  • Resolve Reports

The two report actions change the report status only. They do not publish a hidden review.

The counts at the top of the settings screen

Section titled “The counts at the top of the settings screen”

WB Plugins > Member Reviews > Overview shows Published Reviews, Pending Approval, Members Reviewed and Reported. The numbers count reviews by status as described above.

  • You cannot add a review from the admin. Reviews are written by members from the front of your site.
  • If you also use BuddyPress Group Reviews, its reviews share this list. Use the Reviews Category column to tell them apart.
  • Who can do what: Administrators and Editors can approve, dismiss, resolve and delete. Contributors and Authors cannot approve or moderate reports.