Troubleshooting
Included in Free
A product page or article shows the standard layout
Section titled “A product page or article shows the standard layout”The docs layout is used for posts that belong to a product, meaning a category with a parent chain that ends in a top-level category. A post only in “Uncategorized” is treated as an ordinary post.
The section tree is missing on an article
Section titled “The section tree is missing on an article”The tree needs the post to be in a category. Check that the post is published and has a category.
Changes to categories or articles do not show on the docs home
Section titled “Changes to categories or articles do not show on the docs home”The theme refreshes its cached lists whenever you save a post or category. If a page cache plugin is active, clear its cache.
The search button does nothing
Section titled “The search button does nothing”The overlay needs JavaScript. Without it the button opens the normal search page. Check the browser console for errors and make sure no optimisation plugin has removed the theme’s script (docs.min.js).
Search finds nothing inside a product
Section titled “Search finds nothing inside a product”The overlay searches the product you are in. Untick Only in (product) to search everything. Only published posts are searched.
“On this page” is empty
Section titled ““On this page” is empty”The list shows h2 and h3 headings in the article. Add headings with the Heading block.
The theme colour looks wrong in one product
Section titled “The theme colour looks wrong in one product”Products can have their own icon colour. Edit the category under Posts > Categories and choose Automatic.
Colours I set do not apply
Section titled “Colours I set do not apply”Buttons and links always follow the theme colour; a product colour only changes that product’s icon, card and page header.
Pretty permalinks give “Not found”
Section titled “Pretty permalinks give “Not found””Go to Settings > Permalinks and choose Save Changes to rebuild the rewrite rules.