Frequently Asked Questions

Frequently Asked Questions

Find quick answers by topic.


FAQ Categories

Licensing & Updates

License activation, renewals, updates, site limits

Customization

Colors, fonts, header, footer, sidebar, logo, CSS

Plugin Compatibility

BuddyPress, WooCommerce, LearnDash, Elementor, caching

BuddyPress / BuddyBoss

Members, groups, profiles, activity, template packs

WooCommerce

Shop, cart, checkout, products, extensions

Performance

Speed, caching, memory, hosting, optimization

Mobile & Responsive

Mobile menu, breakpoints, responsive issues

Developer

Child themes, hooks, templates, custom code


Quick Answers

Most Asked Questions

QuestionQuick Answer
How do I activate my license?Customize > Theme License > Enter key > Activate
How do I change colors?Customize > Site Skin > Color Scheme
How do I enable dark mode?Customize > Skin > Enable Dark Mode > Yes
How do I show cart icon?Customize > Site Header > Header Elements > Site Cart
Why is my site slow?Install caching plugin + optimize images
Members page shows 404?Settings > Permalinks > Save Changes

Can’t Find Your Answer?

  1. Search documentation at docs.wbcomdesigns.com
  2. Check troubleshooting at Troubleshooting Guide
  3. Contact support at support@wbcomdesigns.com

Before Contacting Support

See Before Contacting Support to gather:

  • WordPress and theme versions
  • Screenshot of issue
  • Steps to reproduce
  • Site Health info

Getting Started

New to BuddyX Pro?

  1. Installation Guide
  2. Quick Start
  3. Choose Your Path

Support: support@wbcomdesigns.com

Last updated: January 31, 2026