Before You Contact Support
Complete this checklist to get faster help.
Quick Fixes to Try First
- Clear browser cache – Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
- Clear site cache – If using caching plugin, purge all cache
- Try incognito mode – Test in private browser window
- Try different browser – Chrome, Firefox, Safari, or Edge
Information to Gather
- WordPress version (Dashboard > Updates)
- BuddyX Pro version (Appearance > Themes)
- PHP version (Tools > Site Health > Info > Server)
- Screenshot of issue
- Steps to reproduce
Contact
Email: support@wbcomdesigns.com
Related Documentation: