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Troubleshooting

Symptoms and what to check. Because the plugin renders WP Job Manager and its add-ons rather than re-implementing them, most “missing” screens trace back to an add-on that is not active or a member who has nothing to show.

A Jobs or Resumes tab is missing on a profile

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This is usually expected, not a bug. A tab appears when the member actually has jobs or resumes, or when they are viewing their own profile. On a stranger’s profile an empty tab is not shown. Check that the member has at least one published job or resume, and that you are looking at the right person.

The Resumes tab or Applied Jobs tab never appears

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These tabs depend on add-ons:

  • Resumes (My Resumes, Add Resume) needs the Resume Manager add-on active.
  • Applied Jobs needs the Applications add-on active, and it appears under the Resumes tab, so Resume Manager must be active too.
  • My Bookmarks needs Bookmarks; Job Alerts needs Job Alerts.

Confirm the add-on is active. The Overview settings screen reports which integrations it can see.

Add-on features are hidden on a multisite subsite

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If the add-ons are network-activated but their tabs do not appear on a subsite, make sure you are on 3.0.0 or later. Earlier versions read active_plugins directly, which reports every network-activated add-on as inactive on every subsite. 3.0.0 detects add-ons with bpjm_is_plugin_active(), which handles network activation correctly.

The whole front end is blank after an update

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3.0.0 and later stay dormant when BuddyPress or WP Job Manager is missing from the site’s files, for example after a failed update or an interrupted upload. If you saw a blank page on older versions in that situation, reinstall the missing plugin (BuddyPress or WP Job Manager) and the profile tabs return. The Requires Plugins header blocks activation but cannot stop an already-active plugin whose dependency was deleted from disk, which is why the runtime gate exists.

The Submit Application button leads nowhere

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Fixed in 3.0.0. The button previously pointed at an “Apply To Job” page the plugin no longer creates. It now links to the job listing, where WP Job Manager and the Applications add-on show the application form. If you still see a dead button, update to 3.0.0 or later.

Styles or scripts are missing on the Job Alerts or My Bookmarks tab

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Fixed in 3.0.0. The four separate lists of owned profile screens were consolidated into one, so every tab now loads the same assets. If a custom integration adds its own profile action, register it through the bpjm_owned_profile_actions filter so assets load there too.

The link is shown only when the BuddyPress Messages component is active. Enable Messages under BuddyPress components if you want members to message candidates.

New jobs or resumes are not showing in the activity feed

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Both are off unless enabled. Turn on Post job activity and Post resume activity under WB Plugins → Job Manager → General. The resume toggle only appears when Resume Manager is active.

The job author is not notified when someone applies

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Application notifications need the Applications add-on active and the Application notifications toggle on in the General settings. Note the notification text filter is the legacy _bprwg_notification_text; a custom callback on that hook can suppress the text.

The tab counts are cached in the bpjm_user_{ID}_job_listings and bpjm_user_{ID}_my_resumes_count transients and cleared automatically when a job or resume changes status. If a count looks wrong, changing the status of one job or resume for that member clears and rebuilds it.

A profile screen shows in English on a translated site

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The screens on the Jobs and Resumes tabs are rendered by WP Job Manager and its add-ons, so their strings come from those plugins’ translations, not this one’s. Make sure the host plugin’s translation for your locale is installed. This plugin’s own strings (tab labels, notices) ship in its POT file.