Vendor Dashboard
The unified dashboard provides access to all vendor selling activities and buyer purchasing activities in one interface.
Accessing the Dashboard
The dashboard uses the [wpss_dashboard] shortcode and automatically shows appropriate sections based on your role:
- Buyers: Order management and buyer requests
- Vendors: All buying features plus selling tools
- Both: Unified view of all activities
Navigate to the dashboard page (typically at /dashboard/ or via My Account).
Dashboard Sections
The unified dashboard organizes features into three groups:
Buying Section
Available to all users:
- Orders (My Orders): Track purchases you’ve made
- Requests (Buyer Requests): Post and manage service requests
Selling Section
Available to vendors only:
- Services (My Services): Manage your service listings
- Sales (Sales Orders): Orders received from buyers
- Earnings: Financial dashboard and withdrawals [PRO]
Account Section
Available to all users:
- Messages: Order conversations with buyers/vendors
- Profile: Edit your vendor or buyer profile
Dashboard Navigation
The sidebar shows your:
- Profile avatar and name
- “Seller” badge (if vendor)
- Grouped navigation sections
- “Start Selling” button (if not yet a vendor)
Click any section to switch views. The active section is highlighted.
Orders Section (Buyer View)
View services you’ve purchased:
Order List Shows:
- Order number and status
- Service name and vendor
- Order total and date
- Quick actions (View, Message Vendor)
Available Filters:
- All orders
- Active orders
- Completed orders
- Cancelled orders
Sales Section (Vendor View)
Manage orders received from buyers:
Sales List Shows:
- Order number and buyer name
- Service purchased
- Order total and your earnings
- Delivery deadline
- Order status and actions
Order Statuses:
- Pending Payment
- Pending Requirements
- In Progress
- Revision Requested
- Delivered
- Completed
- Cancelled
- Disputed
Quick Actions:
- View order details
- Upload delivery
- Message buyer
- Request extension
Services Section (Vendor View)
Create and manage your service listings:
Available Actions:
- Create Service: Click button in header
- Edit Service: Update pricing and details
- Pause/Activate: Toggle service availability
- Delete Service: Remove listing (if no active orders)
- View Analytics: Service performance stats
Service Information Displayed:
- Service title and thumbnail
- Status (Published, Draft, Paused)
- Price range
- Total orders received
- Average rating
- Active orders count
Messages Section
Communicate about orders:
Features:
- Order-based conversation threads
- File attachments
- Read/unread indicators
- Real-time updates (when available)
Best Practices:
- Respond within 24 hours
- Keep communication professional
- Document requirements clearly
- Use platform messaging only
Earnings Section [PRO]
Track income and request withdrawals:
Overview Shows:
- Total Earnings (lifetime gross)
- Pending Earnings (clearing period)
- Available for Withdrawal
- Withdrawn Amount
Commission Display: Each order shows:
- Order total (buyer paid)
- Platform commission deducted
- Your net earnings
Withdrawal Process:
- Navigate to Earnings → Withdraw
- Enter amount (minimum applies)
- Select payment method
- Submit request
- Admin processes withdrawal
Learn more: Earnings Dashboard
Profile Section
Edit your vendor profile:
For Vendors:
- Display name and tagline
- Professional bio
- Avatar and cover image
- Country, city, timezone
- Website URL
- Social links (JSON format)
- Skills and languages (future feature)
For Buyers:
- Basic profile information
- Avatar
- Contact preferences
Learn more: Vendor Profile & Portfolio
Create Section
Quick access to:
- Create Service: Service creation wizard
- Create Request (if buyer): Post a service request
Only vendors see the Create Service option.
Dashboard Statistics
The overview section displays:
| Metric | Description |
|---|---|
| Active Orders | Orders in progress (buyer view) |
| Active Sales | Orders to fulfill (vendor view) |
| Total Revenue | Lifetime earnings (vendors) |
| Average Rating | Overall rating (vendors) |
| This Month | Current month activity |
Responsive Design
The dashboard works on:
- Desktop computers (full sidebar navigation)
- Tablets (collapsible sidebar)
- Mobile phones (hamburger menu)
Access your dashboard anywhere to stay connected.
Section URLs
Each section has a unique URL parameter:
/dashboard/– Default (Orders)/dashboard/?section=sales– Sales Orders/dashboard/?section=services– My Services/dashboard/?section=requests– Buyer Requests/dashboard/?section=messages– Messages/dashboard/?section=earnings– Earnings [PRO]/dashboard/?section=profile– Profile/dashboard/?section=create– Create Service/dashboard/?section=create-request– Post Request
Bookmark specific sections for quick access.
Start Selling Button
Non-vendors see a “Start Selling” button in the sidebar:
Clicking It:
- Confirms intent via modal
- Registers user as vendor
- Redirects to Services section
- Shows success message
Vendor sections appear immediately after registration.
Dashboard Tips
- Check Daily: Review new orders and messages
- Enable Notifications: Get alerts for important events
- Use Filters: Organize orders efficiently
- Mobile App: Access dashboard on the go
- Quick Actions: Use row actions for efficiency
- Keyboard Shortcuts: Navigate faster (when available)
Troubleshooting
Dashboard Not Loading
- Clear browser cache and cookies
- Disable browser extensions
- Try incognito/private mode
- Check JavaScript console for errors
Missing Sections
Vendor sections not visible:
- Verify vendor role assigned
- Check account status is “Active”
- Confirm vendor features enabled
Earnings section missing:
- Requires Pro plugin
- Check Pro plugin activation
Orders Not Displaying
- Verify correct section (Orders vs Sales)
- Check status filters
- Ensure orders exist
- Refresh page
- Contact support if data missing