Common Issues and Solutions

Solutions to the most common issues encountered with WB Member Blog. If your problem isn’t listed here, check the FAQ or contact support.

Settings & Configuration

Settings not saving

Symptoms: Changes don’t persist after clicking Save.

Solutions:

  1. Check browser console for JavaScript errors (F12 → Console)
  2. Verify you have admin privileges
  3. Clear all caches (plugin, server, browser)
  4. Disable other plugins temporarily to check for conflicts
  5. Try a different browser

Pages not created automatically

Solutions:

  1. Go to Member Blog → Pages
  2. Click “Auto Create Pages” button
  3. If that fails, create pages manually and assign them
  4. Check you have page publishing capability

404 errors on blog pages

Solutions:

  1. Go to Settings → Permalinks
  2. Click “Save Changes” (no need to modify anything)
  3. This flushes the rewrite rules
  4. Clear any caching

Editor Issues

Editor not loading

Symptoms: Blank area where editor should be, or JavaScript errors.

Solutions:

  1. Check browser console for errors
  2. Ensure jQuery is loaded (some themes dequeue it)
  3. Try switching editor type (Settings → Editor)
  4. Disable minification plugins temporarily
  5. Check for plugin conflicts (especially page builders)

Media upload not working

Symptoms: Images don’t upload or show errors.

Solutions:

  1. Check file size against limits (both plugin and server)
  2. Verify allowed file types in Member Blog settings
  3. Check folder permissions (wp-content/uploads must be writable)
  4. Verify user role has upload capability
  5. Try uploading via WordPress Media Library to isolate the issue

Display Issues

Blog tab not showing in profiles

Solutions:

  1. Verify the user role has blog access
  2. Check Member Types restrictions
  3. Ensure BuddyPress/BuddyBoss is active
  4. Clear all caches
  5. Flush permalinks

Shortcode not displaying

Solutions:

  1. Verify shortcode syntax (no typos)
  2. Check page is published (not draft)
  3. Ensure plugin is activated
  4. Try with default theme to rule out theme issues

Styling issues

Solutions:

  1. Clear browser cache
  2. Check theme CSS conflicts
  3. Add custom CSS in theme customizer
  4. Verify CSS files are loading (Network tab in dev tools)

Permission Issues

Member can’t see blog option

Check in order:

  1. Is user’s role in the allowed roles list?
  2. If using member types, is user’s type allowed?
  3. Is the user logged in?
  4. Clear caches and try again

Posts stuck in “Pending Review”

This is normal for Subscribers and Contributors. To approve:

  1. Go to Posts in WordPress admin
  2. Find the pending post
  3. Click Publish

Or upgrade the user to Author role for auto-publishing.

Performance Issues

Slow page load

Solutions:

  • Enable caching plugin
  • Optimize images before upload
  • Limit posts per page in settings
  • Check server resources

Features not appearing after enabling

Solutions:

  1. Clear all caches
  2. Flush permalinks
  3. Hard refresh browser (Ctrl+Shift+R)
  4. Check for plugin conflicts

How to Identify Plugin Conflicts

  1. Deactivate all plugins except WB Member Blog
  2. Test the feature
  3. If it works, reactivate plugins one by one
  4. Test after each activation
  5. The last plugin activated before failure is likely the conflict

Common conflicts:

  • Security plugins blocking REST API
  • Optimization plugins breaking JavaScript
  • Page builders conflicting with editors
  • Other posting plugins

Getting Debug Information

When contacting support, enable debug mode temporarily:

// Add to wp-config.php
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);

Then check /wp-content/debug.log for error messages.

Related Docs

  • FAQ – Frequently asked questions
  • Admin Settings – Configuration reference
  • Quick Setup Guide – Initial setup steps
Last updated: January 18, 2026