Frequently asked questions about WB Member Blog Pro features, modules, and troubleshooting.
General Questions
How do I activate my Pro license?
- Go to Member Blog → License
- Enter your license key
- Click Activate
- You’ll receive updates automatically
Do I need the free plugin too?
Yes. WB Member Blog Pro extends the free plugin. Install both:
- Install and activate Member Blog (free)
- Install and activate WB Member Blog Pro
Which modules should I enable?
Start with the defaults that are enabled after installation:
- Post Restrictions – Limit spam and control posting frequency
- Notifications – Keep everyone informed
- Author Dashboard – Member self-service
Enable other modules as needed. Disabled modules don’t load any code, so there’s no performance penalty.
Will enabling all modules slow my site?
Each module adds minimal overhead. However:
- Analytics has the most impact (tracks every view)
- Consider caching for high-traffic sites
- Only enable what you actually use
Modules & Features
How do I enable a module?
- Go to Member Blog → Features & Modules
- Toggle the module switch to On
- Click Save Changes
- New settings tab appears for that module
Why don’t I see a module’s settings?
The module must be enabled first. Settings tabs only appear for enabled modules.
Can I enable modules for specific roles only?
Modules are site-wide, but their effects can be role-based:
- Restrictions: Set different limits per role
- Credits: Assign different amounts per role
- Scheduling: Allow only certain roles to schedule
Post Restrictions
How do I limit posts per day?
- Enable Post Restrictions module
- Go to Member Blog → Restrictions
- Set daily limit for each role
- Save changes
Can I set different limits for different roles?
Yes. Each role has its own limit settings. For example:
- Subscriber: 1 post/day
- Contributor: 3 posts/day
- Author: 10 posts/day
How do I make a user exempt from limits?
- Edit the user’s profile in WordPress admin
- Find Member Blog Restrictions section
- Check Exempt from Restrictions
- Save the user profile
Custom Fields
How do I add a custom field?
- Enable Custom Fields module
- Go to Member Blog → Custom Fields
- Click Add New Field
- Configure field type, label, and options
- Save
How do I display custom field values on posts?
Use the shortcode:
[bp-member-blog-custom-field id="your_field_key"]What field types are available?
15 types: Text, Textarea, Number, Email, URL, Date, Date & Time, Select, Multi-Select, Checkbox, Radio, File, Image, Gallery, Oembed, Color.
Co-Authors
How do members invite co-authors?
- Create or edit a post
- Click Add Co-Author
- Search for a member
- Click Invite
- Wait for them to accept
Can co-authors delete the post?
No. Only the primary author can delete. Co-authors can edit content, upload images, and save drafts.
How do I limit co-authors per post?
Go to Member Blog → Co-Authors and set Max Co-Authors (default: 5).
Group Blogs
Why don’t I see the Groups module?
It requires BuddyPress or BuddyBoss with the Groups component active.
Are group blog posts private?
They inherit group privacy:
- Public group → Posts visible to everyone
- Private group → Posts visible to members only
- Hidden group → Posts visible to members only
Notifications
Why aren’t emails sending?
- Check WordPress email is working (test with another plugin)
- Verify notification type is enabled
- Check member hasn’t opted out
- Use an SMTP plugin for reliability
Do notifications work with BuddyBoss app?
Yes. Notifications are optimized for BuddyBoss mobile app with push notifications, shorter mobile-friendly text, and deep links to posts.
Post Credits
How do credits work?
- Members receive credits (purchase, membership, or manual)
- Publishing a post deducts 1 credit
- At 0 credits, they can’t publish new posts
How do I sell credit packs?
Requires WooCommerce:
- Enable Post Credits module
- Go to Post Credits → Credit Packs
- Create packs with prices
- Add
[bpmb_credit_packs]to a page
Can I integrate with membership plugins?
Yes. Supported integrations:
- Paid Memberships Pro
- WooCommerce Memberships
- MemberPress
Scheduling
How do members schedule posts?
- Write the post
- Click Schedule instead of Publish
- Select date and time
- Click Schedule Post
What if a scheduled post doesn’t publish?
Check WP-Cron is working. For reliable scheduling, consider setting up a server-level cron job.
Post Series
How do members create a series?
- Create a post
- Find Series section
- Click Add to Series
- Create new or select existing series
- Save
Can multiple authors contribute to one series?
Yes. Any author can add their posts to an existing series.
Analytics
What data is tracked?
- Page views per post
- Daily view counts
- Traffic sources (referrers)
- Top performing posts
Does analytics slow down my site?
It adds a small database write per page view. For high-traffic sites, enable object caching and set data retention to limit database size.
Troubleshooting
Module settings not saving
- Check for JavaScript errors in browser console
- Verify user has admin privileges
- Clear any caching
- Check for plugin conflicts
Custom fields not appearing
- Verify Custom Fields module is enabled
- Check field visibility settings
- Clear cache
Credits not deducting
- Verify Post Credits module is enabled
- Check credits are assigned to the user
- Ensure post status changed to “publish”
Group blog tab missing
- Verify Groups module is enabled
- Check BuddyPress Groups component is active
- Ensure group admin enabled blog in group settings
- Flush permalinks
Scheduled posts not publishing
- Check WP-Cron is running
- Verify site timezone is correct
- Consider server-level cron for reliability
Still Need Help?
- Check module documentation – Each module has detailed docs
- Free plugin issues – Check free plugin FAQ first
- PRO support – Contact through your purchase channel