Installation & Setup
Q: What are the requirements for this plugin?
A: You need:
- WordPress 5.0 or higher
- Reign Theme (must be activated)
- WP Job Manager plugin (required)
- PHP 7.2 or higher
- MySQL 5.6 or higher
Q: Why isn’t the plugin activating?
A: Common reasons:
- Reign theme not active – The plugin requires Reign theme
- WP Job Manager not installed – Install WP Job Manager first
- PHP version too old – Upgrade to PHP 7.2+
- Plugin conflict – Deactivate other plugins to test
Q: How do I update from an older version?
A:
- Backup your site first
- Deactivate the old version
- Upload and activate the new version
- Clear all caches
- Check that your customizations still work
Layout & Display Issues
Q: Why don’t I see the layout options?
A:
- Go to Reign Settings → Job Manager
- Select your preferred layout
- Save changes and clear cache
- Check that you’re viewing the correct page type
Q: My chosen layout isn’t displaying correctly
A: Try these steps:
- Clear browser and site cache
- Check for theme conflicts
- Ensure CSS files are loading
- Disable optimization plugins temporarily
- Check browser console for errors
Q: How do I change the number of jobs per page?
A:
- Navigate to Reign Settings → Job Manager → General
- Set “Posts per page”
- Or use shortcode:
[jobs per_page="20"]
Q: Can I have different layouts on different pages?
A: Yes! Use shortcode parameters:
[jobs layout="grid-one"] - For specific layout
[jobs layout="default"] - For default layout
Job Submission
Q: How do employers submit jobs?
A: Two methods:
- Frontend: Create a page with
[submit_job_form]shortcode - Backend: Go to Job Listings → Add New
Q: Why can’t users submit jobs?
A: Check:
- User role permissions in Job Manager → Settings
- Registration is enabled if required
- Submission page exists with correct shortcode
- Form validation errors
Q: How do I moderate job submissions?
A:
- Enable moderation in Job Manager → Settings → Job Submissions
- New jobs will be “Pending Review”
- Approve from Job Listings admin page
Q: Can I charge for job submissions?
A: Yes, with WooCommerce integration:
- Install WooCommerce
- Install WP Job Manager – WooCommerce Paid Listings
- Create pricing packages
- Configure payment settings
Resume Features
Q: How do I enable resume submissions?
A:
- Install WP Job Manager Resumes plugin
- Create a page with
[submit_resume_form]shortcode - Configure in Resume Manager → Settings
Q: Why can’t I see candidate contact details?
A: Contact details visibility depends on:
- Your user role
- Resume privacy settings
- Whether you’ve paid for access (if using paid resumes)
Q: How do candidates control resume privacy?
A: Candidates can:
- Set resume as public/private
- Hide contact details
- Choose who can view their resume
- Control search visibility
Application System
Q: How do job seekers apply for jobs?
A: Multiple methods available:
- Email application – Sends to employer email
- Website URL – Redirects to employer site
- Built-in form – If using WP Job Manager Applications
Q: Why isn’t the apply button showing?
A: Check if:
- Application method is set for the job
- Application deadline hasn’t passed
- User permissions are correct
- Job status is “Published”
Q: How do I track applications?
A: With WP Job Manager Applications:
- View in Job Listings → Applications
- Email notifications for new applications
- Dashboard shows application counts
Search & Filtering
Q: How do I add search to my site?
A: Use the [jobs] shortcode with filters:
[jobs show_filters="true"]
Or add the Job Filter widget to your sidebar.
Q: Why is location search not working?
A:
- Check Google Maps API key in settings
- Ensure geocoding is enabled
- Verify location format in job listings
- Check for JavaScript errors
Q: Can I search by salary range?
A: Yes, if salary taxonomy is enabled:
- Enable in Reign Settings → Job Manager
- Add salary information to jobs
- Use the salary filter in search
Email & Notifications
Q: Why aren’t email notifications working?
A: Common issues:
- Email going to spam – Check spam folder
- SMTP not configured – Use SMTP plugin
- Wrong email address – Verify in settings
- Server restrictions – Contact hosting provider
Q: How do I customize email templates?
A:
- Copy template from plugin to theme
- Edit in:
/yourtheme/job_manager/emails/ - Customize HTML and text versions
- Test thoroughly
Q: Can users subscribe to job alerts?
A: Yes, with WP Job Manager Alerts addon:
- Install the addon
- Users can save searches
- Automated emails for matching jobs
Performance Issues
Q: The site is loading slowly with many jobs
A: Optimize by:
- Using caching plugin
- Optimizing images
- Limiting jobs per page
- Using CDN for assets
- Upgrading hosting if needed
Q: Search is slow with many listings
A: Improve search speed:
- Add database indexes
- Use Elasticsearch integration
- Implement AJAX search
- Cache search results
Customization
Q: How do I add custom fields to jobs?
A: Use Field Editor addon or code:
- Install WP Job Manager Field Editor
- Add fields via UI
- Or use hooks for custom development
Q: Can I change the colors to match my brand?
A: Yes, through:
- Reign Customizer – Theme options
- Custom CSS – Add your styles
- Child theme – For extensive changes
Q: How do I translate the plugin?
A:
- Use translation plugin like WPML or Polylang
- Or translate .pot file manually
- Place translations in
/languages/folder
Troubleshooting
Q: I see a “Page not found” error
A:
- Go to Settings → Permalinks
- Click “Save Changes” (no need to change anything)
- This refreshes rewrite rules
Q: Features are missing after update
A:
- Clear all caches
- Deactivate and reactivate plugin
- Check that all dependencies are updated
- Review changelog for breaking changes
Q: How do I debug issues?
A:
- Enable WordPress debug mode
- Check error logs
- Test with default theme
- Deactivate other plugins
- Check browser console
Mobile & Responsive
Q: Is the plugin mobile-friendly?
A: Yes! All features are:
- Fully responsive
- Touch-optimized
- Mobile-tested
- Progressive enhancement
Q: Can I have a mobile app?
A: Options:
- Progressive Web App (PWA) support
- REST API for native app development
- Mobile-optimized web experience
Security & Privacy
Q: Is the plugin GDPR compliant?
A: Yes, features include:
- Data export tools
- Data deletion options
- Consent management
- Privacy policy integration
Q: How secure is user data?
A: Security measures:
- Input sanitization
- SQL injection prevention
- XSS protection
- Regular security updates
Integration Questions
Q: Does it work with page builders?
A: Yes, compatible with:
- Elementor
- Visual Composer
- Beaver Builder
- Gutenberg blocks
Q: Can I integrate with my CRM?
A: Yes, through:
- REST API
- Webhooks
- Zapier integration
- Custom development
Getting More Help
Still need help?
- Check Documentation – Review our guides
- Search Forums – Community solutions
- Contact Support – For license holders
- Hire Developer – For customization
