EDD Sell Services allows the vendor and site owner to sell his services online.
Selling services means customers are paying so that you will do something for them after transactions are completed. Phone consultations, video editing, software installation, and direct support are all examples of services, even if they end in the distribution of a digital file.
Many Easy Digital Downloads users sell WordPress plugins and themes and choose to offer installation services. While the sale of a plugin or theme is instant and does not require the store owner to be involved in most cases, installation services require special attention given to the customer.
This plugin satisfied the vendor’s need for selling services online by providing a product type ‘Service’ apart from the default EDD product.
As you are selling services, you need to know the requirements of the customer in order to fulfill them. Ex: You are building a website for a client; you need to know the following things, but not limited to:
Purpose of the website:
- This section outlines whether the website is intended for e-commerce, a learning management system, an informational platform, a blog, or another type of site.
- Details about the page design and layout.
- Description of the color scheme used on the site.
- Overview of the images featured on the site.
- Information regarding the site’s content.
All this can be done easily with EDD SELL SERVICES plugin, as it provides a dedicated and interactive requirement section. As we know, “communication is the key to success,” and you can attract more and more customers if you have a smooth connection with your customers.
Keeping this requirement in mind, this plugin also provides a chat feature to eliminate the lack of conversation between customers and vendors. Now they easily can send a text with this chat feature. A dedicated conversation also triggers every single message on both ends.
Full authority to accept or reject final delivery is a plus feature that is under the customer’s control, whether he wants to accept the delivery or not. The customer can neglect to accept the final delivery if he is not satisfied.
Once the final delivery is made, both customer and vendor can rate each other.