Export Questions

Q: Why are some fields missing from export?

A: Possible reasons:

  • Fields not selected in export options
  • Fields are empty for those users
  • Field visibility settings in BuddyPress
  • Insufficient permissions

Q: Can I export user passwords?

A: Passwords are stored encrypted and cannot be exported in plain text. You can:

  • Export encrypted passwords for migration
  • Have users reset passwords after import
  • Set temporary passwords during import

Q: How do I open CSV in Excel without issues?

A: Follow these steps:

  1. Export with UTF-8 BOM option
  2. Open Excel first (don’t double-click CSV)
  3. Use Data > From Text/CSV
  4. Select UTF-8 encoding
  5. Choose comma delimiter
Last updated: September 30, 2025